Refund policy

Last Updated: June 30, 2026

Bespoke Beverage Co. delivers non-alcoholic beverages directly to trade accounts in the Dallas-Fort Worth area. We stand behind every delivery.

Damaged or Short Shipments

If your delivery arrives damaged, short, or incorrect, notify us within 48 hours of delivery. Include photos of the issue and your invoice number. Email hello@bespokebev.co or call your account representative. We will make it right on your next delivery or issue a credit, at our discretion.

Accepted Deliveries

Once a delivery is accepted and signed for without noted exceptions, it is considered complete. We are not able to process returns on accepted deliveries.

Product Quality

We carry only brands we have vetted. If you receive a product that is out of date or has a quality defect, contact us immediately. We will address it directly with the brand and make your account whole.

Contact

hello@bespokebev.co